Contact Center

 Valeur ContactCenter provide inbound call handling and professional outsourced customer service for our clients. Our inbound call handling services include answering customer requests, service calls, processing orders and other administrative tasks. We further organize seminars in telephonic customer service. All over services originates from our 27 years of experience in customer service and outbound-inbound telemarketing.

Our services provide customers with the opportunity to outsource their incoming calls and establish a professional contact center operated by mature people, who are 100 % focused on customer service – making sure that every call is answered and processed correctly.

Customer service is about building relationships with your clients and Valeur ensures that every call is greeted according to your wishes. We provide every customer with a personalized and expert service.

 

We liberate your resources and time

Being a Valeur customer has many advantages. Inbound call handling minimizes your costs in administering your own staff – especially concerning illness, breaks and holiday. You will also benefit in terms of quality as you are ensured a high level of service in every call. In general call handling liberates important resources, letting you focus on more essential work without being interrupted by the phone. We will receive your call and answer it or dispatch it to the right person.

 

Our services

Inbound Call Handling

Stay focused

Customer Contact Center

No more unanswered calls

Front Desk Services

Avoid loss of customers